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In today’s competitive global business environment, the
role of the Information Technology organization has
become more strategic and CIOs are under increased
pressure to align their objectives with the business
priorities. At the same time, they are being asked to do
more with less. As the list of IT initiatives keep
growing, IT budgets keep shrinking and business users
are demanding higher quality of services. As corporate
IT departments face increased scrutiny from within their
own company, CIOs are put in a position of providing
visibility into operations and assurances that the large
investments in IT are being used wisely. This
environment in which the CIOs are being held accountable
to demonstrate increased value has led to the need for
improved ways of managing IT and driving performance.
Information is the key to driving IT performance.
Information allows CIOs to understand business drivers,
track performance, and manage the function to deliver
maximum value. Most IT organizations today lack an
integrated information environment that would enable the
CIOs to gain visibility into their operations. They
continue to rely upon a multitude of disparate
information solutions such as spread-sheets, internal
applications, and e-mail to manage the business. Thus
there is a compelling need to establish an integrated
information environment that leverages a comprehensive
set of metrics to provide the visibility and control
required to manage IT in the most effective way.
With an
integrated information environment, CIOs will be in a
much better position to answer the following questions
that are critical in driving IT performance and
providing increase value to the business users:
a) How
can I ensure that the IT priorities are aligned with the
business direction?
b) How can I provide excellent
service to the business users and deliver projects on
time and within budget?
c) How can I improve the overall
value proposition by lowering the cost of executing
projects and ongoing operations?
d) How can I
communicate effectively the value added by IT to the
business community and provide increased visibility into
operations?
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The Metrikus Value Proposition |
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To address the above challenges, Metrikus has developed
a range of Business Intelligence Solutions that can help
you improve the performance of the IT Organization -
built specifically for IT using a robust Platform. Our
CIO Dashboard provides an integrated environment to
provide you with easy access to key business-relevant
operational and strategic IT metrics. These metrics
provide insights on how to better manage the IT
organization while communicating the IT organization’s
strategic value to senior management. The key benefits
include: |
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Understand your business drivers and align IT priorities
with business direction
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We will help identify the key business drivers and
establish linkage between these drivers and the relevant
IT metrics. This will enable you to align your IT
projects with business objectives to ensure maximum
effectiveness by focusing IT resources on
business-critical tasks – thus using your investment
dollars on those projects with the greatest business
benefit and cutting back on those projects with less
benefits. |
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Gain an end-to-end holistic real-time view into key
metrics to drive performance
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We will automate and replace numerous spreadsheets and
other applications to give you single unified view of
all key metrics. You will able to track and monitor your
development projects and operations on a real-time basis
and optimize their performance. You can gain insights
based on predictive/deductive analysis of the metrics
and generate “what if” scenarios. Additionally, you will
be able to compare your performance with the best
practices in the industry using competitive benchmarks.
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Manage vendors more effectively with greater visibility
into outsourced projects
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We will help you capture the service level expectations
with vendors and assist you in monitoring the key
metrics related to service levels – thus managing the
performance of the vendors effectively. You will also be
able to track the actual costs versus the planned costs
for projects and services and avoid cost overruns. With
increased visibility into outsourced projects, the risks
associated with outsourcing are significantly reduced.
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Provide Scorecards that communicate IT performance to
senior management
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We support the Balanced Scorecard approach to ensure
organizational alignment and for demonstrating the value
added by the IT organization. Our CIO Dashboard solution
can be used to implement a cascading balanced scorecard
to measure and communicate the performance of IT as it
relates to the business objectives. The scorecards can
also be used to gain visibility into status of key
compliance issues from both organizational and
regulatory perspectives.
Metrikus is a privately held, venture-funded company
with headquarters in Santa Clara, California. |
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The Company
